Indian Health Service Medical Support Assistant (Pt Reg) (LB9927) in Lower Brule, South Dakota

Job Overview

Job Overview
Summary

About the Agency

Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients.

Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of 2.2 million American Indians and Alaska Natives. This position is located in the Patient Registration Department at the Lower Brule Health Center, Lower Brule, South Dakota. The purpose of this position is to provide technical support to the Service Unit Patient Registration department in order to promote and maintain the efficient functioning of the department. The incumbent of this position reports to the Business Office Supervisor. The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.

Duties

Maintains, key-enters, updates and verifies all Alternate Resources data necessary for patient registration and for accurate billing through the use of the RPMS system. Makes corrections as necessary to improve the Patient Registration System. Updates addressograph data with current Alternate Resource information. Experience with interviewing patient to obtain information to initiate a new health record and/or communicates to Medical Records to reactivate a retired/stored record. Enters all information in the RPMS system and prints appropriate forms as required. Experience with interview techniques, BO function, policies and procedures to be able to refer inquiries to appropriate personnel; Knowledge of internal organizational structure and Medical Records in order to assemble patient information, to initiate new patient records or to reactivate retired charts. Interviews patients to obtain pertinent patient registration information; i.e., demographic and insurance information and authorization to enable the BO to bill for health care services provided from all Alternate Resources, including the non-beneficiary services. Experience with the Privacy Act of 1974 and the use of confidential information and health records as an integral part of the interviewing office function and the privacy of individuals which must be protected to the fullest extent possible. Experience with in the practical use of electronic systems to provide general clerical office support. A qualified typist is required. Performs other position related duties as assigned.

Travel Required
  • Occasional Travel
  • Occasional travel may be required for training and/or other work related duties.
Relocation Authorized
  • No

Job Requirements

Job Requirements
Key Requirements
  • Selectee will be subject to a pre-employment fingerprint check.
  • Selectee will be subject to a background investigation.
  • Selectee will be subject to a probationary/trial period.
  • ESEP appointees typically serve two year trial period.
  • More than one selection may be made from this announcement.
  • U.S. Citizenship is required
  • Selective Service Registration is required for males born after 12/31/1959
Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.

BASIC REQUIREMENT(S): GS-03: Six (6) months of general experience OR EDUCATION: One (1) full year above high school;

GS-04: One (1) year of general experience OR EDUCATION: Two (2) year's above high school.

GS-05: One (1) year of specialized experience equivalent to at least GS-4 grade level OR EDUCATION: Four (4) years above high school.

GS-06: One (1) year of specialized experience equivalent to at least GS-5 grade level.

NOTE: Equivalent combinations of education and experience are qualifying for all grade levels for which both education and experience are acceptable.

GENERAL EXPERIENCE: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

SPECIALIZED EXPERIENCE: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

GS-5 Specialized Experience defined: Experience obtaining key patient demographic information and insurance information for alternate resources, contract health service, and private/commercial insurance to determine patient registration information and patient eligibility. Experience assisting patients in completing new or updated forms for the Patient Registration System.

GS-6 Specialized Experience defined: Experience obtaining key patient demographic information and insurance information for alternate resources, contract health service, and private/commercial insurance to determine patient registration information and patient eligibility. Experience assisting patients in completing new or updated forms for the Patient Registration System. Experience in determining eligibility for patients seeking health care.

Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

See Qualifications

You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: Thursday, June 29, 2017

Security Clearance

Public Trust - Background Investigation

Additional Information

Additional Information
What To Expect Next

You can track the progress of your application package via your USAJOBS account. You will receive an acknowledgement from USAJOBS that your submission was successful once we have received your on-line occupational questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJOBS Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources (HR) office posting this announcement.

You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to provide status updates for applicants. You can elect to activate the status updates from your USAJOBS profile at any point during the application process.

If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.

Indian Health Service is an Equal Opportunity Employer

BENEFITS

Review our benefits

You can review our benefits at https://help.usajobs.gov/index.php/PayandBenefits

Other Information

This position may have promotion potential to the GS-06 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade.

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which annual leave is earned. CONDITIONS OF EMPLOYMENT: Security Clearance: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. You will receive instructions on how to obtain and submit fingerprints and background investigation documentation. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges.

Measles and Rubella immunization required for selectees born after 1957.

This position is covered by a Bargaining Unit.

Drug testing is not required.

Selectee(s) are required to have a viable bank account at a financial institution for electronic direct deposit of salary payment.

A two-year trial period may be required upon selection/placement. (ESEP only)

IHS - Operated Properties are tobacco free

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/472312500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Salary Range: $26,150.00 to $47,598.00 / Per Year

Series & Grade: GS-0679-03/06

Promotion Potential: 06

Supervisory Status: No

Who May Apply: Candidates eligible under Indian Preference appointing authority; All Federal employees serving on a career or career-conditional appointment; Reinstatement eligible; Veterans Preference including Veterans Employment Opportunities Act of 1998 (VEOA); Interagency Career Transition Assistance Plan (ICTAP) eligible; Schedule A, and/or PHS Commissioned Corps Personnel.

Control Number: 472312500

Job Announcement Number: IHS-17-GP-1975058-ESEP/MP