General Electric Implementation Consultant in Pierre, South Dakota
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Analyzes client needs and develops strategies tailored to their organization through site assessments. Leads and provides standard recommendations on workflow, application, interface, reports, testing, and uploads to customers through the implementation process. Responsible for go-live readiness and support as well as post-live checkups. Works collaboratively with internal team members and clients to ensure customer satisfaction.
The Implementation Consultant, working within a cross- functional implementation team, will support the implementation of GE Healthcare Centricity Business Solutions software for multiple assigned customers.
The Implementation Consultant is responsible for independent client presentations pertaining to the design and configuration of GE Healthcare Centricity Business process flows.
The Implementation Consultant will serve as the champion for GEHC Centricity process flow design with the Client Team utilizing leading practice process and related KPIs. Facilitate and lead all client sessions while adhering to GEHC Centricity process flow best practices throughout the implementation timeline. The Implementation Consultant is expected to work closely with their functional and technical counterparts on both the GE Healthcare and Client project teams to effectively communicate client requirements and issues and serve as a subject matter expert.
Must be able to develop effective working relationships with the client and Implementation team members and must demonstrate a high level of composure, professionalism and knowledge of healthcare and business environments.
The implementation consultant will also be expected to act as a functional leader or mentor for other members of the GE project team on complex, integrated customer implementations.
Understand the design of the interface between the clinical user and information systems, including associated research and development issues and act in a consultative capacity to deliver the right solutions to clients.
Actively engage with the customer throughout the implementation process, including project kick-off, development and prioritization of project goals, project team selection, and review.
Provide clients with best practice suggestions for key implementation decisions, workflow design, system set-up, preload planning, determination of go-live readiness, custom workflow training, go-live support, and post-live follow up.
Coordinate implementation activities and communicate effectively with external clients as well as internal teams.
Participate, as required, in NPI process and improvement of processes, implementation methodology, and product efficiency.
May act as a mentor with team members on the implementation process, consulting and GE standards.
• Bachelor’s Degree in business or STEM field or minimum 7 years relevant experience
• Minimum 3 years software implementation and/or Business Consulting experience
• Ability to self-direct projects and lead functional team members through an implementation
• Ability to take direction from both Management and Project Managers overseeing the projects you are assigned.
• Ability to prioritize multiple tasks and responsibilities, while maintaining a high level of quality service and professionalism.
• Lead and facilitates current state, future state and gap analysis sessions with the customer project team
• Ability to interact confidently with customers from end users to executive suite.
• Strong organizational, verbal and written communication, interpersonal, problem solving and presentation skills.
• Ability to travel nationally 60-80% of the time.
Prior training experience or strong knowledge of adult learning principles.
Working knowledge of GEHC products.
Working knowledge of SQL and/or Oracle databases.
Six Sigma quality experience (Black Belt/Green Belt certified).
Demonstrated success in working with customers, vendors, and cross-functional teams.
Ability to work remotely and actively manage several customer engagements through scheduling and reporting.
Centricity/IDX/FlowCast experience strongly preferred.
Knowledge of Centricity Business and ambulatory financial GECB
Locations: United States; Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.