Kum & Go Sales Manager in Sioux Falls, South Dakota
Location:Store 635 - 1005 W. 11th Street, Sioux Falls, SD 57104
Employment Duration:Full time
About Kum & Go
At Kum & Go, our purpose is to make days better. We do that by connecting with people. Every day, whether in stores or at our Store Support Center headquarters, we take a people-first approach to developing associates, serving customers and solving problems. We provide a unique working experience where associates are given many opportunities to make connections and to have fun along the way. Our culture is supported by our five core values:
Passion - We love what we do, and it shows in our work.
Integrity - We do the right thing, even when it is difficult.
Teamwork - We believe that greatness is only achieved in unity.
Caring - We have genuine compassion for our customers, associates, families and communities.
Excellence - We expect and deliver superior performance.
Do you have a passion for retail and looking to join a fast growing company with the opportunity to grow? Kum & Go is currently seeking Sales Managers to work alongside our General Managers and other associates to meet and exceed customer expectations and assist with day-to-day store operations during the General Manager’s absence. As a Sales Manager, you will receive high quality training and potential for future career opportunities.
Additional Responsibilities include:
Proficiently execute job responsibilities within the following areas: associate orientation, customer orientation and food presentation/concept execution (ie: daily books, completing CGO counts, completing daily checklist, training associates, following food concept program guidelines).
Assess store condition and customer service levels and correct issues with limited direction.
Assist in managing controllable cost.
Assist in recruiting, training and developing the best associates to drive a high performance team.
Motivate and engage the store team to execute store goals.
Demonstrate an ability to support a positive work environment.
Promote the Kum & Go vision and values internally and externally.
Exhibits professionalism in appearance, conduct and judgment.
High school diploma or GED required. Two years of customer service management experience preferred.
Minimum Skills and/or Knowledge Required:
Basic computer skills
Ability to understand financial and operational data
Strong interpersonal skills including ability to adapt to change
Ability to multi-task while maintaining high detail orientation
Strong drive for success
Broad availability to include nights, weekends and holidays
Professional and approachable appearance
Ability to demonstrate core values; Teamwork, Excellence, Integrity, Caring, Passion
Kum & Go Leadership Competencies:
Communication: Delivers clear, effective communication and listens to others
Conceptual Thinking: Recognizes patterns, trends, themes, and connections in information to develop innovative ideas and solutions
Constructive Engagement: Expresses ideas and disagreements, constructively resolves conflict, and encourages others to do the same
Customer Orientation: Meets the expectations and needs of internal and external customers
Decision Making: Makes good decisions in a timely manner
Empowerment: Takes initiative and solves problems
Talent Development: Maximizes potential and improves overall performance
Influence: Proactively builds relationships and influence others
Analytical Thinking/Problem Solving: Accurately assesses problems and effectively and efficiently arrives at solutions
Strategic Thinking: Understands the current state and is able to visualize the ideal state and how to achieve it
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone. Associate may need to read computer monitor for long periods of time. The employee is frequently required to stand, walk, bend, stoop, crouch, and reach with hands and arms. Stand for 10 to 12 hour days, 5 to 6 days a week / bend at knees, repetitiously (20-30 times a day), walk briskly, and shovel snow as needed. This position frequently lifts, carries, or otherwise moves and positions objects weighing up to 60 pounds and navigate in small spaces (cooler, back rooms and sheds). This position is exposed to occasional temperature extremes while performing work in a walk-in cooler or freezer.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Kum & Go is one of the largest privately-held, company-operated convenience store chains in the United States, and is headquartered in West Des Moines, Iowa. With approximately 440 stores across 11 states throughout the Midwest, we are distinguished from our competitors by our excellence in customer service. Our entrepreneurial company is taking progressive steps to increase how the brand is leveraged to support our tremendous growth. Kum & Go considers people to be their greatest asset…come join us!