Interstates Software/Database Support Analyst in Sioux Falls, South Dakota

Software/Database Support Analyst

City/TownSioux Falls



Interstates is growing, and we are currently seeking a Software/Database Support Analyst to join our Applications Development and Support Team for our Sioux Falls office. The Support Analyst will be responsible for supporting Interstates solutions that have been developed for customers. Interstates seeks ambitious, innovative individuals with the ability to grow and maintain value-added relationships with our team and external customers.

Primary Job Duties and Responsibilities:

  • Troubleshooting system issues with customer solutions

  • Design, develop, and implement application fixes, database updates, reports

  • Database modeling and data management. Query, analyze, and modify data. (Microsoft SQL Server)

  • Develop & support stored procedures. (MS SQL Server using T-SQL)

  • Database Administration Duties (MS SQL)

  • Ability to be on call for afterhours customer support needs 5-10%

  • Customer communications, service and support

Education and/or Experience:

  • 2 or 4-year degree in Computer Science

  • Knowledge or working experience in Control System solutions (HMI, PLC)

  • Experience in: T-SQL, SQL DB Design, .NET, XML, ASP.NET

Preferred Skills:

  • Proficient in analysis and troubleshooting

  • Excellent communication

  • Confident decision maker

Travel: This position can be located in our Sioux Falls, SD office. Travel will be required up to 25% of the time.

Interstates has been honored with the 2017 System Integrator of the Year Award. Interstates was also selected as the System Integrator of the Year in 2010, making the company a two-time award winner. Interstates has been a Certified CSIA Integrator since 2003. At Interstates, we offer competitive salary and fantastic benefits for you and your family. We place tremendous focus on training our employees while providing challenges and career development opportunities, so that each team member has the ability to reach their full potential.

Interstates is an Equal Opportunity/AA Employer and provides a drug free work environment.